Helping The others Realize The Advantages Of selling
Helping The others Realize The Advantages Of selling
Blog Article
Fantastic Housekeeping participates in several affiliate advertising programs, which implies we may well get paid commissions on editorially decided on products acquired by our hyperlinks to retailer internet sites.
but it really would have been a good deal more challenging and way fewer enjoyable! Thanks for almost everything.|Over a Exclusive celebration, having said that ??say a birthday or wedding ceremony ??you may want to mix factors up a tad with an additional thoughtful thank you Notice.|Seller University can be a free academic useful resource designed to empower the accomplishment of your organization. Learn the way to record, price, satisfy, and promote with Amazon, or investigate Superior subjects to acquire your selling to the subsequent stage.|Some may well say producing a fantastic "thank you" Observe can be a dropped art, but we couldn't disagree much more. It is an essential Element of expressing gratitude when anyone will give you a gift for your birthday or wedding day, or if they ship some thing being an expression of condolences.|Nope, she will costume beautiful without having looking skanky/slutty/trashy although not to seek consideration always. It is really all inside the attitude far too.|For B2B product sales, I do think you?�d be greater off together with your have website through the get-go: it?�ll search far more professional than selling on a third-occasion platform.|You should use any packaging materials you could have already got in your own home or get free containers from carriers. For an additional contact, eBay branded supplies can be obtained to invest in. Acquire eBay branded packaging - opens in new window or tab..|Sellers who use The brand new Vendor Guidebook all through their initial 90 times deliver around 6x additional first-yr profits on average.|As being a salesperson, you may also be stunned to listen to that 71% of prospective clients want accomplishing their particular research as opposed to Talking to a human. It doesn?�t shock me ??After i?�m looking into an item, I visit excellent lengths in order to avoid bothering gross sales or support employees.|Should you recognize that one particular prospect went that has a competitor though one other selected your products, you can slender down The explanations why that took place.|Get off to a superb start out by looking at our guides on developing helpful listings, starting your delivery possibilities, and handling your listings after you've sold your item.|You can also go away an effect by recapping your price proposition, emphasizing crucial Advantages, or providing an exclusive offer or bonus to produce a unforgettable stop to your presentation.|Evaluate your needs: Before you make a transform, evaluation your gross sales functionality, stock degrees, and ecommerce progress tactics to find out if a prepare change is useful.|Whenever we received dwelling Dave explained that he was shocked. I used to be genuinely astonished and requested him why. He said it had been bad plenty of that Ken saw me undressed but now so did their son. He claimed I should have stopped the shoot the moment we saw the son was there.|Live education: Obtain your queries answered in serious time by means of Stay sessions with industry experts on several different subject areas. Periods can be re-watched on demand from customers.|Our "intimate lifetime" is great. I kind of took the guide in the beginning - he was a heck of a fantastic student! I under no circumstances deny him and he by no means denies me. We've reviewed fantasies and have even experimented with a handful of. So I understand he is joyful.|Subscribe to America's greatest dictionary and obtain hundreds much more definitions and State-of-the-art look for??ad|advertisement|advert} totally free!|Then, once they?�ve completed their considered, connect their message back to them, request them to confirm when you recognized them correctly, and pose a question supplying even more clarification.|Immediately after an item is mentioned by among the over sellers, Other folks sellers can match delivers to its product or service element web site. They could be prompted to accomplish a brand selling software very first.|Sellers who use The brand new Vendor Information during their very first 90 days produce around 6x a lot more very first-yr product sales on regular.}
Thank you for all your assistance on that previous-minute job. We can be receiving an interesting new prospect from it because of you! get to get it done with bigger-influence instruments and courses that simplify their organization and value under alternate options.|As outlined previously mentioned, necessities don?�t need much persuasion, nevertheless the term ??necessity|requirement}??has also modified with time. Everything can turn out to be a necessity if you may make it appear like one. Among The key issues about selling is that you've got to supply an answer to a particular problem.|If the product you should provide is by now while in the Amazon shop, typically You may use its item ID, or GTIN, to match an offer to the existing solution depth website page. If a product isn?�t presently while in the Amazon keep, you?�ll need to have to make a new product or service detail website page.|So your spouse should really costume in a very baggy tshirt and sweat trousers if you go out so she does not entice the attention of other Adult males? I prefer to appear great when I head out for ME and I like to glimpse superior for that male I am with. It's Definitely absolutely nothing to accomplish with attracting the attention of other guys.|An announcement of compliance is shown on all listings. eBay will be dealing with current sellers through 2024 to make sure awareness of the obligation and compliance with EU rules|I understand this isn?�t Anything you signed up for, but you keep demonstrating up for me every single day. I can?�t thank you plenty of.|Yeah, like I get that every dude differs, but I form of squirm when I hear Women of all ages say "Why waste revenue on lingerie, men just choose to get them off asap" or even the like. For me It is really the exact opposite. In past times with girlfriends I have claimed to keep their bras and panties on for awhile, or at the least the bottoms staying that a whole lot of women right away consider bras off lol just before likely at it.|Ebooks In-depth guides on dozens of subjects pertaining to your advertising and marketing, revenue, and customer support industries|After you set a value, you guard your enterprise and stop overcharging your prospects. Do not forget that when you overcharge people today, they?�ll almost certainly find they might have bought your solution for considerably less revenue in other places, which means you?�ll shed a client and could encounter detrimental phrase-of-mouth.|Thanks to Anyone who posted ??happy|pleased|satisfied|content|delighted|joyful} birthday??messages for me right now! I examine every one of them, and so they fully built me smile.|For most items, we can provide a cost recommendation to suit your needs based on lately sold, comparable items. How you rate your item can count on how you favor to provide it?�Auction or Obtain It Now. Go with a decreased starting up price tag for auctions to generate a lot more curiosity.|Trusted by business enterprise builders all over the world, the HubSpot Weblogs are your variety-one particular source for education and inspiration.|This approach is created for sellers who count on greater sales volumes and will gain from Superior selling tools. It?�s also suited to set up sellers or Those people planning to scale their functions.}
Indicating "thank you" in human being is a terrific way to demonstrate your appreciation, but finding the time to sit down and publish a considerate handwritten "thank you" Take note can Categorical your gratitude in a far more significant way. A+ Content for your listings,??you?�ll be able to describe Every kind of A+ Material, describe the necessities for using the A+ Content material Manager, and even more.|Exploring the industry, choosing a concentrate on purchaser, environment costs, and developing a Internet site are only the beginning of Mastering how you can offer anything at all online. You now ought to thread the needle in between all 4 of such measures, Which starts with direct technology.|The truth is, It doesn't matter how thoroughly you?�ve investigated your prospect, there'll be gaps within your understanding, and you simply won?�t have the capacity to aid the customer remedy their difficulty in the event you don?�t thoroughly understand it.|When your item is complex, you could possibly will need to supply your customers with support so which they can set it up and use it quickly.|However, you don?�t want to invest hrs studying a client?�s five hundred-site enterprise e book ??Except you work in e-book publishing|After you?�ve questioned a considerate dilemma, listen. Definitely listen to what the customer is declaring, and don?�t just look forward to your change to talk.|With this tactic, the decoy is strategically meant to make among the other options far more appealing. This is often finished by generating the decoy comparable to the specified option but a little inferior when it comes to attributes, benefits, or value.|Selling will not be simpler by any signifies, especially now. Corporations normally must face setbacks, but Individuals setbacks must not demotivate you or sidetrack you. Profitable firms or salespersons constantly favor initiatives.|Just like provocative selling, it is actually a method through which a salesperson considers a potential buyer?�s requirements holistically to propose distinct items or products and services that may greater handle their certain problems and problems.|From Specialist to Particular person: When you don?�t see an choice to switch to a person selling prepare, you will be enrolled in other Amazon products and services that involve knowledgeable selling approach.|Professional tip: HubSpot?�s Guide Capture Software has quite a few attributes that assist you generate gross sales, like lead scoring and prioritization. And I have some Excellent news when you?�re a income-mindful startup operator: you will get begun at no cost!|We understand it wasn?�t uncomplicated producing the journey out for our marriage, but we have been so grateful you built it and will be a part of our Unique day.|It might be tempting to scrap your product sales education and just market to the fly, but resist the temptation. Once i?�m with the obtaining conclude of a income pitch, I desire a perfectly-crafted, considerate speech that demonstrates a products or services?�s worthy of.|While you might not be in the position to gain everyone in excess of, you could address confirmation bias by using social proof, highlighting positive reviews, providing facts-driven proof, and aligning with the prospect?�s values and ambitions.|??Let us|Allow us to|Let's} be grateful for the people who make us joyful; These are the charming gardeners who make our souls blossom.????Organizations expand because of the communities. That is definitely why it is necessary to ??invest|make investments|commit|spend|devote}??within the Group you work in.|, we?�re dedicated to making superior-excellent content material by writers with know-how and knowledge of their discipline in session with related, capable professionals. We rely upon respected Most important sources, like government and Specialist corporations and academic institutions together with our writers??personal knowledge where by correct.|After you develop into an Amazon seller, you've the choice to join someone or Expert selling system. But which is better for your small business? Both programs have one of a kind Advantages, so Allow?�s investigate the main points and find out how they compare.|Whether or not you intend to make some excess cash, clear out unwanted items from across the property, as well as start out a company, it?�s effortless to start out selling on eBay.}
much too acquainted??using your services or products, you might battle to explain it in a method that a prospect can realize.|?�Appreciation is a superb detail. It helps make what is excellent in Many others belong to us likewise.????The two the person and Specialist selling ideas give exceptional benefits personalized to various requires. With mindful thing to consider and the best plan, you may maximize your selling likely with Amazon.|Should you?�re the legal rights owner for an eligible manufacturer, we suggest enrolling it in Amazon Model Registry prior to deciding to checklist your merchandise.|Present EU enterprise sellers have agreed to eBay's Consumer Settlement and their obligation to comply with the regulations from the nations by which they market.|A prospect that has a high understanding amount received?�t value oversimplification, but a person having a very low understanding stage could possibly require some qualifications information to appreciate your pitch.|People today like speaking about themselves and their circumstances, so for those who display real curiosity and curiosity, it may help them warm up to you.|Take a deep breath, and unwind. We?�ve received you coated with the most effective thank-you messages For each scenario, whether you?�re in search of anything sweet, heartfelt or funny. Ship them by themselves or make use of them as being a jumping-off place.|So I have had this discussion a couple of periods with my spouse concerning dressing hot whenever we head out. She claims she likes to gown pretty each for me and for her. She statements she's not doing it so other fellas will look at her, but she does recognize that form of comes along with the territory. She thinks which i want that other men are taking a look at her, as that would reveal These are jealous that she's with me instead of them.|This might be as simple as strolling The shopper over on the cash sign up to accomplish the sale or as nuanced as requesting quite a few signatures on a prolonged agreement. No matter, it?�s crucial that you shut the offer formally.|Like most prospective buyers, I choose to think that I?�ve gotten an excellent offer from a invest in. For this reason, I feel a good salesperson should depart some wiggle room all over selling prices.|Amazon?�s New Vendor Manual is often a established of name, logistics, pricing, and marketing providers which can help sellers generate somewhere around 6x much more first-year sales on normal. Vendor College features An array of academic material that can assist you benefit from the New Vendor Guideline.|If you can?�t resolve a concern that has a customer specifically, or if you think that a buyer violated amongst eBay?�s insurance policies, we?�re constantly willing to step in and enable.|In line with this influence, the data we receive initial acts as an anchor towards which we Assess all further knowledge.|Don't get me Improper I do still love seeing my girlfriends within the buff but one example is if It is really just me and her I prefer to her stroll around in her bra & panties than just nude. Because the only selections are nude or prancing all over in just underwear, I am going to go.|Be sure to sign-up to engage in our conversations with 2 million other customers - it's totally free and swift! Some boards can only be noticed by registered members. When you build your account, you'll be able to customize choices and access all our fifteen,000 new posts/working day with less adverts.|is a reasonably regular issue in your personal and Experienced everyday living. Somehow, it?�s infuriating to both the individual asking and answering it.|I?�m not recommending you are taking an alarmist strategy like an antivirus business I received?�t identify below. That said, you can emphasize what a possible buyer could pass up out on when they don?�t buy your products or services. This appeals to their innate aversion to reduction and can motivate them for making a call faster.|unique/certain/unique item Often prospects who like a particular item of garments will request it at multiple branch of the exact same store.|To the record I'm not looking to troll or trigger some large argument, just becoming straightforward regarding how I really feel and would actually like some views from women.|So, what do you are read more doing with these examples of how psychology is often applied in your gross sales discussions? Strategy them ethically, Along with the authentic intention of comprehending and serving the prospect?�s requirements although building belief and rapport.|Snap your items from several angles inside of a effectively-lit position, and seize any blemishes for transparency.|Even immediately after demonstrating and convincing the probable consumers regarding your item?�s usefulness, you continue to have to close the offer.|After all, the top thank-you card messages are particular and tailored towards the situation. And whilst a lovely thank-you concept can be quite a reward alone, when somebody actually goes earlier mentioned and beyond for you personally, you may want to exhibit your appreciation with much more than text. That?�s where by a considerate thank-you present comes in, needless to say.|When you've registered an eBay account and completed verification, it is possible to develop a listing with the item you would like to offer.}
eBay functions with 3rd-occasion companions to supply company sellers with financing in the eBay Vendor Money program. a Midwest accent I hear???you can reply and share a little bit about your self.|?�You changed my everyday living devoid of even striving, and I don?�t Assume I could ever tell you just how much you suggest to me. I am able to?�t consider what issues might be like if I hadn?�t fulfilled you.????Pro tip: When looking at by way of a possible client?�s weblog, consider notes on the main conversing details and preserve these notes at hand throughout gross sales calls. If you're able to go further than only expressing, ?�I like your weblog ??it?�s effectively-written,|Do you realize? Amazon gives free academic means Amazon Seller College offers cost-free training movies and tutorials to assist you to learn how to offer within the Amazon keep and use optional applications.|I?�ve usually imagined setting up rapport was important for sales, and this calendar year?�s Gross sales Trends Report confirmed that. Approximately eighty two% of sales specialists express that marriage building is The most crucial Section of selling.|I are convinced being a good salesperson isn?�t about convincing a consumer that they really need what ever you?�re selling. As an alternative, it?�s all about focusing on the best purchaser who will benefit from your offerings and then building interactions with them.|Closing the sale offer isn't the previous Section of the selling. Firms presently can only thrive if they are able to build and maintain a lengthy-time period romance with their buyers.|We?�ve acquired effective resources to help you regulate your stock and orders, monitor your sales, and Establish your model.}
Professional tip: Preserve templates of frequent issues you receive from consumers in order to swiftly stick to up which has a relevant information. A absolutely free Instrument like HubSpot?�s Electronic mail Template Builder can assist you spend additional time selling and less time drafting repetitive email messages. selling can be quite a continuing procedure that in no way ends, Then you really?�re heading to make it to the large time.??People today in Group quarters - Wards in armed service hospitals for individuals that have no usual household elsewhere (%)|Your generosity is simply outdone by your kindness. Thank you for your amazing reward and for thinking about us on our wedding day day.|Lowest Amazon selling price: The lowest price at present provided by a seller inside the Amazon shop. We share the current cheapest Amazon selling price to present sellers who checklist a product to the opportunity to match or defeat it.|Thank you much for becoming a member of us on our wedding ceremony working day and encouraging us rejoice this Specific time within our lives.|??There is no|There isn't any|There's no|There is absolutely no|There isn't a|There is not any} far better solution to thank God to your sight than by providing a helping hand to someone in the dark.????I think it?�s safe to convey they likely aren?�t your favorite particular person to speak to. Incorporate a bragging tone, and so they turn into Primarily intolerable.|on the shelf the week ahead of. From CBS Neighborhood Really don't make people today go through three hundred words of back-story right before they reach the motion item|When speaking with motorists, I believe it?�s ideal for being immediate with them and have to the point. So, target your messaging on their own goals And just how your services or products may help them there.|Amazon also collects a referral payment on Every single item sold, as well as other selling expenses can use in some instances. Some optional tools and programs contain extra fees.|The typical or conventional selling concept predominantly aims to distribute as a lot of merchandise as feasible, and preserving an extended-term shopper romance is generally a secondary goal.|?�Appreciation will make per day, even transform a lifestyle. Your willingness to put everything into terms is all of that is essential.????To further assist the worth of rapport for salespeople, I?�ve made an effort to pinpoint the ways that it drives sales. Right here?�s what I found:|??Make it|Allow it to be|Ensure it is|Help it become|Enable it to be} a routine to tell persons thank you. To precise your appreciation, sincerely and with no expectation of something in return. Genuinely recognize All those all over you, therefore you?�ll shortly uncover a lot of Other folks close to you. Genuinely recognize existence, and also you?�ll find you have extra of it.????When the top concept to write in virtually any card is often a customized a single, we all want slightly inspiration at times. Begin with A few of these sentiments, after which add a component that makes it your personal.|Depending on your organization desires and eligibility, several funding possibilities may be accessible to assist you to improve your enterprise. To find out far more, see our eBay Seller Funds page.|This is why, it?�s crucial to talk to thoughtful issues throughout your conversations ??and loads of them.}
I say most situations because there are occasions when sharing some information and facts could be practical, so long as you don?�t go overboard. Let me Provide you an example. me this pen.??Browse our full catalog by topic, hunt for certain trainings, or register for an upcoming Are living schooling session. You are able to customise your Understanding and get tips for additional written content.|I prefer to search fantastic After i head out for ME And that i choose to look great for your male I am with. It's Totally very little to do with attracting the eye of other men.|And even though it's click here best to send thank-you playing cards when you may after a birthday, wedding ceremony, Unique event or significant favor, there is not any expiration date on gratitude. Whenever you reach it, they will value the thought.|By the point you?�ve finished your wedding day thank-you notes, you will be seeking the perfect anniversary messages to rejoice your initial calendar year collectively!|Make sure you sign-up to take part in our conversations with 2 million other users - It truly is free and speedy! Some community forums can only be seen by registered associates. When you develop your account, you'll customize solutions and accessibility all our fifteen,000 new posts/day with less adverts.|Some supply free ?�ship from your home??pickup. Print your delivery labels with eBay to get a discount in the carriers we do the job with. When you don?�t Possess a printer, we also give QR codes for eBay labels.|Based on the decline aversion impact, human beings respond a lot more strongly to the possibility of dropping a thing we presently have than the potential for attaining some thing we don?�t.|Absolutely everyone learns differently. That?�s why we offer education and learning for numerous Finding out kinds. Continue to be up to date on resources, processes, and alternatives with videos and downloadable guides that span a lot more than a hundred twenty five subject areas throughout global shops.|After you see selling being a course of action rather than a transaction, you?�ll established you up for fulfillment. Continue reading to master what that appears like.|into the security I've and go away my products subjected to hacking. To me, this was additional convincing when compared to the prospect of gaining additional antivirus protection.|You can also enjoy how other sellers are pricing their items, or use Best Present to barter and provide faster.|Our brains are wired to respond to specific conditions in unique ways. I?�m not recommending any devious tips, but you should be conscious of certain quirks in the human intellect that are relevant to salespeople, such as:|She could wear what lots of would consider to be awful large higher-waisted white ones And that i'd uncover it actually scorching. Weird most likely. But which is how I sense. I've also stored (with their permission) various pairs of former ex gfs undies.|This means the earth you took the day trip of the busy agenda to spend a while with me. Thank you!|When I?�m building an in-particular person presentation, I can certainly location the driving force personalities during the place: they look disinterested After i?�m first explaining an item or process, as well as their eyes light up Once i convey to them just what can be realized.|Does it make any difference to my brain which i?�d usually only commit a optimum of $five on my early morning juice? ??Apparently|Evidently|Seemingly} not.|Prospective buyers from shops are specified the opportunity to experience style collections item by item and position orders.|One may possibly believe selling can be a product or service is straightforward. Properly, it might are actually less complicated decades ago, but factors have improved with time. It is simply not possible to make a product or service and present it out there, the same as that. Here are some primary specifications for productive selling:|When Jones actively listened to The shopper?�s concerns and determined her want to attract a lot more foot website traffic, an answer presented by itself: ??I was|I used to be|I had been} able to pitch the indication being an expenditure in lieu of an cost and look for a personalized solution which was extra according to her spending budget. This not merely resulted in a sale but will also a repeat purchaser and advocate.??They even went on to state that AI will save them two hrs on a daily basis on administrative tasks. That?�s a large chunk of time, provided that sales pros only devote about two several hours daily essentially selling.|A graduation is a chance to thank the folks in your life for supporting you throughout college and within your next experience. Soon after an interview, a thank you note can exhibit the amount you respect The chance.|You could program both everyday or weekly payouts, and we'll deposit your earnings instantly into your checking account.|Being mindful of the curse of knowledge is step one to overcoming it. When Talking to sales prospective buyers, you?�ll must set oneself of their shoes and make clear matters just.|The following desk breaks down vital facets of the person vendor approach and Pro seller account, so that you can compare them aspect by side:|Because of their want for harmony, those with amiable personalities tend to stay away from conflict. For that reason, it?�s best not to work with confrontational language with them.}
The most beneficial birthday present is remaining reminded what superb relatives and buddies I have! You all understand how to make somebody sense so Particular and loved.
??In the end, perhaps it?�s wiser to surrender before the miraculous scope of human generosity and to just keep saying thank you, permanently and sincerely, for so long as Now we have voices.????I am keen on what each Gentlemen and girls's views are with regards to this. It might be vital that you Be aware that my wife and I are the two fairly effectively suit and appealing.|But when you?�ve found your suitable customer, it is possible to?�t just sit back and watch your gross sales figures increase. As an alternative, you?�ll have to abide by some skilled-accepted best techniques, which this informative article goes via intimately. Right here?�s what you?�ll understand:|My boyfriend is angry with me for commenting on A different guy's instagram Tale. He's not conversing with me at the moment. (|Motorists are interested in benefits and The underside line. They will often be action-oriented and don't want to engage in smaller speak.|Probably that's a memory you share through the celebration in which you received a gift, an within joke from the holiday you went on jointly, or how you plan to implement a financial gift. Whatsoever it is, do not forget to seal it with love.|Persons in Team quarters - Wards generally hospitals for sufferers which have no typical residence in other places (%)|Can?�t make your mind up regardless of whether you ought to provide a products or services? Take into consideration how the gross sales tactics differ among them.|Soon after configuring your Vendor Central account, you can use it to checklist and value merchandise, take care of your stock, and satisfy shopper orders.|Thanks for bringing dessert for the team. You?�re always searching out for Other folks, and it doesn?�t go unnoticed.|If you need to be extra empathetic to your shopper, then Alternative selling is one of the best methods to do it.|Transactional selling mainly concentrates on presenting a product swiftly and caring significantly less about building extended-phrase relationships.|Professional idea: I recommend you go a stage even further and review the LinkedIn profile of the company your prospect is effective at. You may find out latest info, like industry awards they?�ve received, and acquire a general plan about the business?�s objectives and wishes.|Being a Portion of the onboarding process, new sellers on any eBay EU Market agree to adjust to all EU laws|To learn about the most recent System adjustments, enhancements and tools that are very important to your enterprise, read our Seller Centre updates - opens in new window or tab.|However, what may very well be skanky/trashy to some could possibly be stylish to Other individuals as well as the other way all over.|Sellers who use the New Vendor Guideline all through their to start with ninety days create somewhere around 6x much more to start with-yr gross sales on common.|Allow me to give you an example of this: I obtained a free trial Model of antivirus software. Once the demo was Pretty much more than, the business explained to me I was about to eliminate accessibility|Once i was an editor at HubSpot?�s Profits Weblog, I had to regularly maintain current with profits traits to make sure almost everything we posted delivered Outstanding worth to visitors like you. To do that, I examine the weblogs and belief parts of assumed leaders where ever I could come across them.|Sellers who use The brand new Vendor Information through their initially ninety times make about 6x far more initially-12 months income on regular.|Amazon operates merchants around the world, letting you to expand your enterprise internationally no matter where you?�re Found.|Demonstrating gratitude is the most effective stuff you can perform, both of those yourself and for Some others. As well as, declaring ?�thank you??ranks large among the etiquette procedures it is best to often adhere to. So why can it be so tough to write thank-you messages? Likely due to the fact a simple thank-you concept has to express a complete good deal extra than just ?�thank you.|Present EU organization sellers, and non-EU company sellers listing actively, will working experience payout blocks through the verification process if there is a here difficulty with bank verification|It is largely a ??seller|vendor}-oriented??method with gratifying consumer requirements like a core goal. |People with expressive personalities have an interest in individuals And exactly how Tips affect Other folks. They are generally outgoing, enthusiastic, and sociable in their conversation.}
You can sell almost something, from homemade goods to used or unused items from a closet. We limit items that violate any rules, or infringe on intellectual property.
Prior to deciding to choose what to provide, Obtain specifics of the industries that attract you, including technological know-how or ecommerce.}
